Shipping policy

🚚 SHIPPING POLICY (ROK)

Last Updated: [Add Today’s Date]

📦 Order Processing

All orders are processed within 1–2 working days after confirmation.
Orders are not shipped or delivered on Sundays or public holidays.

🚚 Delivery Time

  • Standard Delivery: 3–5 working days
  • Delivery time may vary depending on your location.

💵 Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan for your convenience.

📍 Shipping Charges

  • Shipping charges may vary based on your location
  • Any shipping cost will be displayed at checkout before placing your order

📦 Order Tracking

Once your order is shipped, you will receive a confirmation message or call with tracking details (if available).

⚠️ Delays

Delivery delays can occasionally occur due to:

  • Weather conditions
  • Courier issues
  • High order volume

We appreciate your patience in such cases.

📭 Incorrect Address

Please make sure your shipping details are correct.
ROK is not responsible for orders delivered to incorrect addresses provided by the customer.

❗ Failed Delivery

If delivery is unsuccessful due to:

  • Customer not available
  • Incorrect contact details

The order may be canceled or rescheduled.

📩 Contact Us

If you have any questions about your order or shipping, feel free to contact us:

🔥 Closing Line

ROK – Clean. Strong. Minimal.